Shipping policy
PRODUCT DELIVERY
The purchased goods are delivered by courier/mail to the address specified by the Customer when placing the order online. Delivery is made, for Italian territory, generally within 3 days, or, if no delivery date is specified, within the term estimated at the time of selecting the delivery method and, in any case, within a maximum term of thirty days from the date of confirmation. In non-EU territories, delivery shall take place within approximately 7 days.
The user is solely responsible for the shipping address provided. Any special requirements must be notified to Musound Srls by the customer. In the event that delivery is prevented due to force majeure Musound Srls will contact the customer via email to inform him of the delay in delivery times. Musound Srls can not be held responsible for any delays due to the acts of third parties and / or force majeure.
In the event of non-delivery due to the absence of the recipient, at the address indicated in the order, the post office/courier will leave a notice to certify the attempted delivery. The notice will indicate the data that the customer can use to retrieve the order. If the delivery cannot take place for reasons beyond our control after 7 days from the date on which the order is available for delivery, we shall assume that the contract is terminated.
As a consequence of the termination, the amounts will be refunded, including the costs of delivery to the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without undue delay and, in any event, within 25 days from the date of termination of the contract. Transport resulting from the termination of the contract may have additional costs that shall be borne by the purchaser.
PASSING OF RISK: The risks relating to the products shall pass to the buyer from the moment of delivery. Ownership of the products shall be deemed to have been acquired upon receipt of full payment of all amounts due in respect thereof, including shipping costs, i.e. at the time of delivery.
The purchased goods are delivered by courier/mail to the address specified by the Customer when placing the order online. Delivery is made, for Italian territory, generally within 3 days, or, if no delivery date is specified, within the term estimated at the time of selecting the delivery method and, in any case, within a maximum term of thirty days from the date of confirmation. In non-EU territories, delivery shall take place within approximately 7 days.
The user is solely responsible for the shipping address provided. Any special requirements must be notified to Musound Srls by the customer. In the event that delivery is prevented due to force majeure Musound Srls will contact the customer via email to inform him of the delay in delivery times. Musound Srls can not be held responsible for any delays due to the acts of third parties and / or force majeure.
In the event of non-delivery due to the absence of the recipient, at the address indicated in the order, the post office/courier will leave a notice to certify the attempted delivery. The notice will indicate the data that the customer can use to retrieve the order. If the delivery cannot take place for reasons beyond our control after 7 days from the date on which the order is available for delivery, we shall assume that the contract is terminated.
As a consequence of the termination, the amounts will be refunded, including the costs of delivery to the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without undue delay and, in any event, within 25 days from the date of termination of the contract. Transport resulting from the termination of the contract may have additional costs that shall be borne by the purchaser.
PASSING OF RISK: The risks relating to the products shall pass to the buyer from the moment of delivery. Ownership of the products shall be deemed to have been acquired upon receipt of full payment of all amounts due in respect thereof, including shipping costs, i.e. at the time of delivery.